We saw a sign on a business center for "Kees" close to the property, but when we walked in, they said Kees was mo longer there. The lady (Lauren) said she had good connections there so she hopped on the phone and helped make it happen. She secured us a time slot to do a view of the tour and said that the Kees agents wanted us to make sure it was to our liking, even though guests had just checked out housekeeping was there.
We quickly went over there to tour the property and even with the mess that the last guests had, we the core of the home was still clean and we went ahead and booked. When we checked in at 4pm, the Kees inspector and housekeeping was there, apologizing for the delay. I let them know that apologies weren't needed and WE appreciated them for accommodating us on such short notice.
All of our family arrived and everyone loved every aspect of this house! There were about 20 of us and we still had extra space! We made some amazing memories, relaxed, laughed till we cried, prepared some great meals, slept very well and had one of the best family vacations ever. Everyone kept talking about the next vacation and we agreed that it would be with Kees property, but we'd look for a beach front unit.
It also felt great when I received an email from management the first day, asking how our stay was, if we needed anything and offering suggestions for things to do/eat/experience in the area. It's the little things that were done by this property management company that made us feel like we were at home away from home and it felt like they all came to work that day to make sure we had the best day.
So I don't have an individual name to speak on amazing service during our stay because everyone we interacted with, even the lady that didn't work there but had a contact, provided amazing service!
- Carlene W , Posted: 04/11/2022
My stay here at this property was perfect! We had the worst VRBO rental from a different company and had to pivot quickly and find something else on short notice. I flew in from Seattle and had family come from Pittsburgh, Atlanta and Cary, so we had to think fast to book something else.
Very central, good layout, various hang out spots, great kids bunk room with beds large enough for adults to share.
- Christina , Posted: 06/07/2021
Fun place to stay. Close to beach and great game room. Elevator was great for older family members and luggage. Would recommend.
- Deanna , Posted: 06/03/2021