KEES Travel is the premier source for booking stays at timeshares, vacation rental properties, resorts, condos, or hotels primarily on the east coast. We offer a variety of accommodations from hotel rooms to 24 bedroom homes. With KEES Travel FlexStay™, you no longer have to stay a full week in a traditional timeshare and vacation rentals markets. We strive to make your vacation memorable no matter how long the getaway.
KEES Travel is looking for a Guest Services Supervisor to ensure our clients receive a welcoming and pleasant booking experience, as well as a comfortable stay.
The KEES Guest Services Supervisor’s responsibilities would include, but are not limited to, coordinating the guest experience process from initial contact to check-ins to departure. In addition to the processes, the Guest Services Supervisor will lead the department to ensure all Guest Services Agents offer stellar customer service and provide memorable hospitality experiences for our guests.
If you have previous hospitality experience and are familiar with hotel and/or vacation rental procedures, we’d like to meet you. Our ideal candidates have a flair for communication, with the ability to resolve issues in a timely and accurate manner.
Job Type: Full-time